Live market evidence for growth decisions

Put customer evidence behind your next growth decision.

Heatseeker runs live market experiments to learn what your audience responds to, then uses that evidence to train AI customer models called synthetic personas. Explore your next idea with them, and check their predictions against real behavior.

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L'OréalCiscoHearstDoorDashBoost MobileKPMG
“Heatseeker gives me confidence, clarity, and conviction. It lets us explore ideas before our customers even see them.”
Steve Brennen
Steve Brennen
CMO, Wamo Bank
How Heatseeker works

Put the question to the market. Keep the learning.

Before

Which benefit should lead our next product story?

01 / Build the audience

Active American Outdoor Adventurers

Market
United States · All genders
Interests
Hiking, camping + backpacking
Behaviors
Frequent travelers + engaged shoppers
02 / Test competing hypotheses

Three possible answers run as real ads in market, in front of real people, not a panel or survey. The ad is the test vehicle; the evidence is the output.

Scroll to compare all three hypotheses →

Reliability
Recreated Ridge and Valley reliability ad: Gear that’s trip-proof. Footer: 10,000 US outdoor adventurers. The audience count and Reliability winner designation are illustrative, not reported results.
Sustainability
Recreated Ridge and Valley sustainability ad: Minimal gear, maximum impact. Footer: 10,000 US outdoor adventurers. The audience count is illustrative, not reported results.
Organization
Recreated Ridge and Valley organization ad: Grab gear in seconds. Footer: 10,000 US outdoor adventurers. The audience count is illustrative, not reported results.

Illustrative example. The winner, the 10,000 US outdoor adventurers shown on each ad and the persona response below are not reported results, and the ads are recreated, not screenshots. A response shows what people responded to, not why or what they will buy.

03 / Evidence

In this illustrative experiment, the reliability hypothesis receives the strongest observed response from the defined audience.

04 / Illustrative persona response

Compare two ways to demonstrate reliability: protection from rain and resistance to wear. Test which gives this audience more confidence; the current experiment does not tell us that yet.

05 / Next decision

Test those two demonstrations of reliability with the audience before choosing which claim to develop.

Personas that keep learning from reality.

Predict. Test. Learn.

Live experiments compare predictions with observed market response and inform the customer model.

Apply. Observe. Compare.

Connected campaign and shopping results add further evidence. Importing data does not by itself validate a prediction.

Two generated Heatseeker demo portraits represent synthetic personas. Predictions go to live experiments and connected campaign evidence; observed responses return for comparison and learning. Campaign response and shopping data are connected evidence.
Illustrative workflow using generated Heatseeker demo portraits.
Where the next question comes from

Market scans listen to social media and product reviews, so the next question starts from what people say. A scan should end in an experiment, not a report. Illustrative restaurant example:

  1. 01 / Heard

    A chocolate-and-pistachio dessert is getting attention.

  2. 02 / Tracked

    Heatseeker follows the theme over time, so you can see it build.

  3. 03 / Ready to test

    Would our customers respond to a chocolate-and-pistachio cookie? Compare it with an existing favorite, with the intended audience.

One shared customer model

An answer your whole team can get behind.

Brand, insights, product and growth teams work from the same customer model and the same evidence.

One customer model · one body of evidence
Brand
Which promise should we lead with?
Insights
What does the evidence support, and what should we investigate next?
Product
Which customer need should the next concept address?
Growth
Which proposition should we put into market next?
Customers

Customer insight that changes the decision.

Customer understanding across the business
“Every brand wants to be customer-centric. This is a world-first that confidently brings that ambition to life.”
Georgia Hack
Georgia Hack
Chief Digital & Marketing Officer, L'Oréal
An applied campaign decision
“We had eight different creatives. We only ended up running two in paid social, and they were the highest-performing traffic campaigns we'd ever done. We eliminated the duds via Heatseeker in a few days, which would have taken a month.”
Madison Westall
Head of ANZ Brand, DoorDash
Read the customer stories →
Evidence and trust

How well does your AI understand your customers?

A convincing explanation of what customers want deserves evidence. Our comparison of leading AI models with observed market responses shows why.

A selected, retrospective study of 11 live-market experiments. It evaluates general models under the study's conditions, not Heatseeker persona accuracy.

Customer models for the agentic enterprise.

As more work is done with AI, the customer model behind it matters. Heatseeker's direction is to make evidence-grounded customer models useful across teams and their AI workflows.

Next step30 minutes · one live decision

Bring us a decision you’re working on.

A product idea, a proposition or a campaign direction. See how Heatseeker helps you investigate it with customer evidence.

Book a demo
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